\u00daltima actualizaci\u00f3n: 20 de septiembre de 2026<\/em><\/p>\n The products sold by Elyx Aminos are compounds intended exclusively for scientific research<\/strong> (“research use only”). They are not medicines, nor products for human or animal consumption. Because these are sensitive lyophilised compounds that require controlled storage and cold chain conditions, the following strict conditions apply.<\/p>\n For reasons of safety, product integrity, batch traceability and quality control, all sales are final once the order has been dispatched<\/strong>. We do not accept returns of vials once they leave our facilities, because storage conditions and the cold chain cannot be guaranteed outside our control, and the product cannot be returned to inventory.<\/p>\n Los productos adquiridos durante campa\u00f1as promocionales, con precio de oferta, cup\u00f3n de descuento o cualquier otra reducci\u00f3n sobre el precio de lista no admiten reembolso, cambio ni cancelaci\u00f3n una vez despachado el pedido<\/strong> por cambio de opini\u00f3n, arrepentimiento o error en la selecci\u00f3n por parte del comprador.<\/p>\n Esta condici\u00f3n no limita<\/strong> los derechos del comprador frente a productos da\u00f1ados, defectuosos, incorrectos o no entregados, que se atienden conforme a la secci\u00f3n siguiente, ni afecta la garant\u00eda legal que resulte aplicable seg\u00fan la normativa del pa\u00eds de destino.<\/p>\n If your order arrives damaged or defective, or is confirmed as lost by the carrier, you must report it within 48 hours<\/strong> following delivery or the estimated delivery date, writing to info@elyxaminos.com with: order number, batch number and photographs of the product and the packaging. After verification we will offer, at our discretion: (a) replacement of the product, or (b) store credit. Monetary refunds are granted only where replacement is not possible.<\/p>\n Orders can only be cancelled before dispatch<\/strong>. Once the shipping label has been generated, the order cannot be cancelled.<\/p>\n It is the sole responsibility of the buyer to provide a correct and complete address and contact details. We are not responsible for orders that go undelivered because of incorrect information; these are not eligible for a refund or replacement.<\/p>\n If any problem arises, the buyer agrees to contact us first<\/strong> to look for a solution. Fraudulent chargebacks, or chargebacks raised without prior contact, will be disputed with the corresponding documentation (delivery confirmation, communications and transaction evidence) and may lead to future purchases being blocked.<\/p>\n By making a purchase, the buyer declares that they have read and accepted this policy in full, as well as the “research use only” nature of the products.<\/p>\n Contact:<\/strong> info@elyxaminos.com<\/p>","protected":false},"excerpt":{"rendered":" Pol\u00edtica de Reembolsos y Devoluciones \u00daltima actualizaci\u00f3n: 20 de septiembre de 2026 Naturaleza de los productos Los productos comercializados por Elyx Aminos son compuestos destinados exclusivamente a investigaci\u00f3n cient\u00edfica (“research use only”). No son medicamentos ni productos para consumo humano o animal. Por tratarse de compuestos liofilizados sensibles que requieren condiciones de almacenamiento y cadena […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1627","page","type-page","status-publish","hentry"],"yoast_head":"\nNature of the products<\/h3>\n
All sales are final<\/h3>\n
No refunds are given for:<\/h3>\n
\n
Productos en promoci\u00f3n, descuento u oferta<\/h3>\n
\n
Products damaged, defective or lost in transit<\/h3>\n
Deadlines<\/h3>\n
\n
Cancellations<\/h3>\n
Shipping address and details<\/h3>\n
Chargebacks<\/h3>\n
Acceptance<\/h3>\n